Privacy Policy

Last updated: August 30, 2026

Des Vu Experiences LLC ("Des Vu," "we," "us," "our") is an experiential events agency based in Cincinnati, Ohio, operating globally. This policy explains what information we collect through desvuexp.com and our related services, how we use it, and the choices you have.

Information We Collect

We collect information you give us directly when you submit a form, use the chat widget, book a call, or email us. This may include your name, company, job title, email address, mobile or business phone number, event details, budget range, and anything else you choose to share.

We also collect limited technical information automatically, such as IP address, browser type, pages visited, and referring source, through cookies and standard analytics tools.

How We Use Your Information

  • To respond to inquiries and prepare proposals
  • To plan, coordinate, and deliver events and experiences you engage us for
  • To send service updates, scheduling details, and appointment reminders
  • To send marketing communications where you have opted in
  • To improve our website and services
  • To meet legal, tax, and contractual obligations

Mobile Information and SMS Consent

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services on our behalf, such as customer service providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt in to receive text messages from us, your mobile number and consent record are used solely to deliver the messages described in our SMS Terms & Conditions. Consent to receive text messages is never a condition of purchasing any product or service. You may opt out at any time by replying STOP.

How We Share Information

We do not sell your personal information. We share information only in these situations:

  • Service providers who help us operate — CRM and messaging (LeadConnector), email delivery, analytics, hosting, and payment processing. These providers may only use the data to perform services for us.
  • Event partners and venues where necessary to deliver an event you are participating in — for example, sharing an attendee list with a venue or registration vendor.
  • Legal requirements — when required by law, subpoena, or to protect our rights or the safety of others.

As stated above, mobile information and SMS opt-in consent are excluded from all sharing for marketing or promotional purposes.

Data Retention

We keep personal information for as long as needed to provide our services and to meet legal, accounting, and reporting obligations. You may request deletion at any time.

Your Choices and Rights

  • Unsubscribe from email at any time using the link in any message
  • Reply STOP to any text message to stop SMS
  • Request access to, correction of, or deletion of your personal information
  • Ask us what information we hold about you

To make a request, email [email protected].

Cookies

We use cookies and similar technologies to operate the site, remember preferences, and understand traffic. You can control cookies through your browser settings; disabling them may affect site functionality.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are directed to businesses and are not intended for anyone under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact Us

Des Vu Experiences LLC
Cincinnati, OH
[email protected]