Last updated: August 30, 2026
These Terms of Service ("Terms") govern your use of desvuexp.com and any services provided by Des Vu Experiences LLC ("Des Vu," "we," "us," "our"), a limited liability company based in Cincinnati, Ohio. By using this website, submitting an inquiry, or engaging us for services, you agree to these Terms. If you do not agree, please do not use the site or our services.
Des Vu Experiences LLC is an experiential events agency. We design and execute conferences, experiential activations, incentive programs, and branded experiences, including event logistics, venue sourcing, registration systems, mobile event applications, and on-site coordination.
Proposals and estimates describe a specific scope of work and are valid for the period stated in the document, or thirty (30) days if no period is stated. Work outside the agreed scope requires written approval and may carry additional fees. Where a signed statement of work, master services agreement, or event contract exists between us, that document controls if it conflicts with these Terms.
Unless a signed agreement states otherwise, a deposit is required to reserve dates and begin work, and the balance is due per the schedule in the applicable proposal or contract. Third-party costs such as venues, catering, talent, rentals, travel, and permits may require full prepayment. Invoices are due on the terms stated on the invoice. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum permitted by Ohio law. We may suspend work on past-due accounts.
Live events involve non-refundable commitments made on your behalf. If you postpone or cancel, you remain responsible for all third-party costs already incurred or contractually committed, plus fees for work performed through the date of cancellation. Specific cancellation terms are set out in your event contract.
We source and coordinate third-party vendors, venues, and suppliers on your behalf. These providers operate under their own terms and are responsible for their own performance, staff, equipment, and insurance. We are not liable for the acts, omissions, delays, or failures of third parties, though we will work in good faith to resolve issues that arise.
Site content — text, graphics, layout, and marks — is owned by Des Vu Experiences LLC or its licensors and may not be copied or reused without written permission. Concepts, designs, and creative materials we develop remain our property until paid in full, at which point rights transfer as set out in the applicable agreement. We retain the right to reuse underlying methods, know-how, and non-client-specific creative approaches.
Unless you tell us otherwise in writing, we may photograph and record events we produce and use that material in our portfolio, website, and marketing. You may opt out at any time by contacting us.
By providing your contact information you agree we may contact you about your inquiry, proposal, or event. Email communications include an unsubscribe link.
SMS program. Des Vu Experiences LLC operates a text messaging program for customers and prospects who have given prior express consent. Messages may include responses to event inquiries, proposal and project updates, scheduling and on-site logistics coordination, appointment reminders, service updates, and occasional event announcements and invitations. Consent is collected through an unchecked consent box on our website forms, through the chat widget on desvuexp.com, or by texting us first.
Eligibility. You must be at least 18 years of age to opt in to our SMS program.
Consent is not a condition of purchase. Agreeing to receive text messages is never required to buy any product or service from us.
Message frequency. Message frequency varies based on your interaction with us and the status of any event or project.
Cost. Message and data rates may apply. Des Vu Experiences LLC does not charge for the messages; any charges come from your mobile carrier under your plan.
Opting out. Reply STOP to any message to cancel. You will receive one final confirmation message and no further texts unless you opt in again.
Getting help. Reply HELP to any message, or contact us at [email protected].
Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your carrier and is not guaranteed.
Full terms are set out in our SMS Terms & Conditions. Information you provide is handled as described in our Privacy Policy.
Each party will protect the other's confidential business information and use it only to perform under the engagement. This does not apply to information that is public, independently developed, or required to be disclosed by law.
Neither party is liable for failure or delay caused by events beyond reasonable control, including natural disasters, severe weather, fire, labor disputes, utility or transportation failures, government action, public health emergencies, venue closure, acts of war or terrorism. If such an event prevents an event from proceeding, we will work with you in good faith to reschedule or mitigate costs, subject to third-party terms.
To the fullest extent permitted by law, Des Vu Experiences LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, arising out of or relating to our services or this website. Our total aggregate liability for any claim will not exceed the fees actually paid to us for the specific engagement giving rise to the claim.
You agree to indemnify and hold harmless Des Vu Experiences LLC, its members, employees, and contractors from claims, damages, losses, and reasonable legal fees arising from your use of the site, your event content or materials, your breach of these Terms, or the conduct of your attendees, guests, or personnel.
We maintain commercial general liability coverage. Certain venues, events, or activities may require you to carry your own coverage or to name parties as additional insured. Requirements are addressed in the applicable event contract.
You agree not to misuse this site — no attempts to gain unauthorized access, disrupt service, scrape at volume, introduce malicious code, or use the site for unlawful purposes. The site is provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose.
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules. The parties will attempt in good faith to resolve any dispute through direct negotiation. Any action that cannot be resolved will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and the parties consent to that jurisdiction.
We may update these Terms from time to time. The "last updated" date above reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance.
Des Vu Experiences LLC
Cincinnati, OH
[email protected]